Legal

Privacy Policy

Effective: August 24, 2026Last updated: August 24, 2026

AskLift™ (“AskLift,” “we,” “us,” or “our”) is an AI search visibility platform owned and operated by Server Side Design, Inc. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website at asklift.ai (the “Site”) and our SaaS platform and related services (collectively, the “Service”).

By accessing or using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you create an account, run a free audit, or contact us:

  • Account information: Your name, email address, company name, website domain, industry, and role.
  • Business information: Your company domain, brand name, competitors, and target buyer prompts you wish to monitor across AI search engines.
  • Billing information: When you subscribe to a paid plan, we collect billing details processed securely through our payment provider, Stripe. We do not store full credit card numbers on our servers.
  • Communications: Any information you share when you contact our support team or submit a form.

1.2 Information Collected Automatically

We automatically collect certain technical and usage data when you interact with the Service:

  • Usage data: Pages visited, features used, scan activity, time spent, and referring URLs.
  • Device and browser data: IP address, browser type, operating system, and screen resolution.
  • Cookies and similar technologies: See our Cookie section below.

1.3 Scanned Content

When you add a website to your workspace, AskLift retrieves publicly available content from your domain (such as page text, headings, meta tags, and sitemap data) to analyze internal linking and content relevance. We only scan pages associated with the domains you own or are authorized to manage.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service, including running AI visibility scans and generating reports.
  • Create and manage your account, workspace, and subscription.
  • Process payments and send billing notifications.
  • Communicate with you about product updates, security alerts, and administrative matters.
  • Respond to your support requests and inquiries.
  • Improve, personalize, and optimize the Service, including developing new features and AI models.
  • Monitor and prevent fraud, abuse, and violations of our Terms of Service.
  • Comply with applicable legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

3.1 Service Providers

We use trusted third-party providers to operate the Service. These providers process data on our behalf under written agreements and include:

  • Cloud hosting and infrastructure: For hosting the platform and storing your data.
  • Payment processing: Stripe, for subscription billing.
  • Email delivery: For transactional and marketing emails.
  • AI and data providers: For retrieving AI search engine responses and search volume data used in our scans.
  • Analytics: For understanding how the Service is used.

3.2 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, or to prevent fraud or illegal activity.

3.3 Business Transfers

If AskLift is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

4. Data Security

We implement industry-standard technical, administrative, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal exceptions.
  • Opt-out: Unsubscribe from marketing communications at any time via the link in our emails.
  • Data portability: Request your information in a structured, machine-readable format.

To exercise any of these rights, contact us at privacy@asklift.ai. We will respond in accordance with applicable law.

6. Cookies

We use cookies and similar tracking technologies to operate and improve the Service. Cookies are small text files stored on your device. We use them to:

  • Keep you logged in during your session.
  • Remember your preferences and settings.
  • Understand how visitors use the Service through analytics.

You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

7. Children's Privacy

The Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

8. International Data Transfers

AskLift is operated from the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ. By using the Service, you consent to such transfers.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We also retain certain information after account closure to comply with legal obligations, resolve disputes, and enforce our agreements. Archived ask data may be subject to a scheduled purge as described within the Service.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If we make material changes, we will provide a notice within the Service or via email. Continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: